MPCH truly deserves the highest 5 stars rating. My mother checked into this facility for nearly a year. I am happy with the administration and nursing staff. First, you don't have to worry the check-in paper works. They take care it flawlessly. The facility is kept fairly clean and confortable; changes sheets daily including laundry and body bath 2 times a week. General medicine services, routine exercise and entertaining programs are A+. The close-by lacation to Garfield Hospital is a plus, whenever an emergency may happen. The only thing that I feel can be improved is the response time to patient's request on non-critical help such as changing diaper, using bathroom etc.
Everyone here is so patient and compassionate about the residents. All the nurses are very welcoming and warm, and the administrators are so willing to help. Trish and Rosemary are both very helpful and very kind! I have really appreciated their help the past few weeks. I enjoy the hospitality at this place!
Would you refer this provider to a family or friend? Yes, I'm going tell everyone about them. I absolutely love this place! Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Does this provider have a good professional reputation within your community? Definitely! Everyone knows they are the best around! Was this provider's office too loud? Not at all, it was very peaceful and quiet
I know Lina, the Director Of Nursing there; and when I toured the place, she answered all my questions and was very helpful. Their rehab director Rowena also answered all my questions thoroughly without rushing me; she actually took her time to guide me through their PT/OT services. I couldn't believe how clean the place was. I was really impressed all around.
I went to Monterey Park Care for a tour a couple of months ago and I was impressed by how friendly everyone was. Their dining room was pretty nice and the whole facility was decorated with July 4th banners. It felt festive. Also, it did not smell like some other nursing homes I toured. Customer service was excellent, overall cleanliness was excellent, and the nurses greeted me with a smile as I was touring. Although this time around I didn't have the need to place my aunt here for short-term PT/OT, I know if I have the need in the future, this would be the place for us.
My friend's Dad came here for rehab on a weekend and they got him started on therapy the next day. He went home two weeks later. Great Staff, great place, great people.
Took a tour of the facility and was treated VERY warm and friendly from the minute we scheduled a tour- very easy to work around a good time to come in. The staff there seems very nice and the dietary head was very accommodating of special meal requests. In talking to other family members of patients, it seems their care of patients is very good and everyone seemed to be very happy with the personal attention they had received. Will definitely recommend this facility to all my family and friends.
I came by this facility to visit my mom's family friend and I was amazed how well kept and clean this place was. This place completely changed my perspective of what I thought of a "nursing home" is. All the residents there are happy and all the staff have a smile on their face and I can feel their compassion for healthcare! Our family friend was in great shape because of the excellent care provided and we were so happy for the progress she has made in therapy. Monterey Park Convalescent is truly a an amazing place for your loved ones and is nothing short of a wonderful establishment.
I had my grandma stay at this facility for two weeks and I have nothing but the best to say about their employees and the care. My grandma had a knee replacement surgery at Garfield Hospital and she needed a place for rehab. We went and toured and were impressed with how clean the facility was. The staff was very friendly. We were very happy with the overall care and especially happy that my grandma recuperated so quickly and was home with us in no time. If you are looking for a really good and efficient PT/OT place-I highly recommend Monterey Park Convalescent.
My mother was at the facility for about a month following knee replacement surgery and I can't say enough about how caring and professional the whole staff was. I visited my mother almost daily and over time got know some of the nurses, therapists and administrators. These are genuinely nice folks with big hearts. If I named one or two, I'd have to name them all;-) My mother would recount to me some of her fond interactions with the caregivers (and other patients too!). So when for any reason I happen to drop by the facility, I feel like I'll be greeting old friends. All in all, MPCH exceeded my expectations.
Monterey park is excellent facility and deserves a 5 star rating. My aunt was there for 6 months and the staff took excellent care of her. The facility is very clean, the staff is friendly always greeting you with a smile, the most important factor is they are reliable and professional down to the detail to their work. I strongly recommend their services.
Very professional and caring. While the facility could use some updating, overall the care and service are great. As with any nursing care facility, your input and involvement help make the experience much more positive. The responsiveness of the staff is commendable. Thank you for all your help during a most difficult time.
This is great hospital, my grandmothers physical therapist, Oscar is one of the most caring, gentle person I have ever met. He helped my grandmother get back on her feet. He trained her everyday, always reassuring her she would be able to walk again, and that she did! The nurses were so caring as well. They helped her get dressed and got her ready for her daily meals. I can't thank Monterey Park hospital enough for all their care and help. I will forever be grateful.
My mother has been a resident here for two and a half months. I am most impressed with Bi Wei Yi, social services. She has been very helpful in guiding me to the people I needed to talk to, making certain that all of my concerns were addressed and taken care of. All of the CNs on all of the shifts are compassionate and caring to the patients and their families as well. The therapy department is awesome, very patient, nurturing, and supportive. However, the maintenance of the equipment (beds, wheelchairs etc) needs more attention. Housecleaning, janitorial and laundry services are excellent. The activities director, a lovely Latin woman, endeavors to address the various cultural backgrounds of all the patients and is open and engaging to the families as well.
I have had many friends stay here over the past several years and I personally hear about their experience here. I always hear from my friends that the care is exceptional here. I visited recently and had the most warm welcome from the staff members. If you are looking for a warm and friendly place that provides top quality care, I definitely recommend Monterey Park for your friends and family, you will not be disappointed !
My mother is a resident here, she receives therapy here both PT and OT. Our goal is to get her back home and all the therapist are working hard to do so. I see her getting better and better everyday. A special thank you to the therapist Priscilla who is helping my mother get back to daily activities of living! Best rehab team iv met! Thank you to everyone at Monterey Park Convalescent!!
My grandma paz bazan was a patient of the facility for more than 2 months. The place is clean and orderly. Nursing staff, physical therapists and personnel are friendly, very nice and accomodating. They took care of her during her stay there. She was taken care very well by everyone at the facility and our family is thankful and grateful for everything they have done for her. Thank you so much for everything.
Gladys Jesse Angelito