When I first called Victoria Care Center I spoke to Cathy, she was very caring and supportive she answered all my questions. When I went to the facility to get a tour as I walked in I saw that the facility was very clean. Cathy was very warm and caring and gave me a great tour. The staff was very welcoming and caring, The patients looked happy and I was very impressed. My sister now is a patient at Victoria Care Center she receives Excellent care. My sister is very happy here. I highly recommend Victoria Care Center for your loved one.
Clean and excellent customer service.
Excellent People to care for loved ones!
I was lucky enough to get a full tour of this facility this morning. I was impressed by the friendly and helpful staff. A staff member gave me a full tour of this care center. The facility was modern as well as spotless. I was greeted with smiles by each employee in every department. They offer a variety of activities for the patients on a daily basis. The center is well lit and pleasant. The patients that I met seemed happy as well. This facility definitely deserves the five star rating it has achieved.
Great facility to place a loved one in. Very clean and the staff is great but most importantly the nurses take great care of their patients.
My father was at this nursing home for almost a month and although I hated him being away from home I couldn't have asked for a more caring place. I found all the staff from the higher up's to the cleaning staff to be helpful and willing to care for my father's needs. We visited almost everyday and stayed a good while never did we hear a unkind or sharp word regardless of the state of the patient the staff's response was quick and kind. This gave me and my family peace of mind. The facilities are clean very clean from the floors to the windows. The gauge for a facility is would you use it again yes yes and yes. I pray we don't have a need again but should it arise without a doubt I would have my beloved parents use it. My mission would be to have them use Victoria Care Center if the need comes up.
Victoria Care center place is wonderful!!!! I got to tour the facility, smell very clean and place is very tidy. all the patient look happy and content. the staff is very nice here.
When I first called Victoria Care Center I spoke with Cathy she was very caring and supportive she answered all my questions. When I went to the facility to get a tour, as I walked in I saw that the facility was very clean. Cathy was very warm and caring and gave me a great tour of the facility the staff was very welcoming and caring, the patients looked happy I was very impressed. My sister now is a patient at Victoria Care Center she receives Excellent care. My sister is happy here and I highly recommend Victoria Care Center for your loved one.
Tucked away in a residential area, it was easy to find. I've been in plenty of places that administers care and rehabilitation for people. This one was remarkable! Very clean and helpful staff. Came in to visit Mom while she was being very well taken care of. The patients seemed content and happy. I was greeted and escorted to where my Mom was. I highly recommend this establishment!
I was in this nursing home recently for a luau party. What a enthusiastic staff! This is such a small nursing home that I observed operates like a big family. Michelle, one of the RN's was super friendly to me & the entire team was very accommodating. I also met the Director of nursing, Nona who gave me a tour. They have a very clean facility. I really enjoyed the luau party they threw for the patients & families. You can tell they are doing a great job because the residents look so happy.
My mom has been at Victoria Care Center for a while now due to age related issues. Usually "care centers" have odor, noise and staff issues. This is a very well run facility with a "spot on" staff in a safe and clean environment.