Just want to give an update since reviewed last Feb, 2017. The place is amazing and had been remodeled since. The staffs continue to provide excellent care for my mother in law. She seems to be healthier because of the excellent care provided by Luz, CNA and other nurses that care for her. The front office staff is also very helpful answering any questions we have. A big thumb up for Heritage manor and its staff. Thank you very much.

Ron L

What is a 5 star facility? Heritage Manor in my opinion is definitely a 5 star facility. The caring, patience, diligent staffs all demonstrate above and beyond qualities. My 90 years old mom stayed a little more than 8 months here. During all these times, my mom was taken care of non the less. My gratitude towards Rita, Michelle, Gemma, Bernedate, Emmie, Fay, Jennifer, ...on and on for their understanding and tirelessness to encounter my mom's situation and condition. Words can't express enough my appreciation towards all of them. Rest assured to choose Heritage Manor for your dear parents when it comes to elder care. I was glad we were very fortunate. Thank You. TN from Texas

Terry N

It is a wonderful place for grandma to stay. The staff, especially Rita, are very friendly, helpful, and professional. At admission, Rita showed us around and counselled us about the in and out of nursing home choices. The facility is clean and does not smell. It has extended visiting hours. It is well staffed - there are always workers around serving food, providing recreation activities, giving out medicine, hanging up cleaned laundry in the personal closets, doing PT and OT etc.

C K

my grandmother lives in this facility and she really enjoys it. she's 102yrs old and needs help with everything so we really trust the staff will take good care of her. The nurses are so attentive and caring. It also helps that most of the staff speaks Chinese so they can attend to her when she needs something. The place is always clean and free from oder. We really feel safe and trust that my grandmother will be well taken care of in Heritage Manor.

Fay G

Our grandmother stays at this facility and I can't express how caring the staff are to her. When you come in, you're greeted by a team that's focused on keeping all their residents as comfortable as possible. From what I've observed, the rooms are mostly shared by two residents with bathrooms shared by two rooms. I've seen activities listed throughout the day in the group rooms as well as individual activities for those who require more rigorous physical therapy. My grandmother required the latter per her physician's rehab orders. Garfield Medical is right across the street so emergency care is less than a few minutes away. I was conveniently able to wheel my grandma across the street to Heritage after she was discharged from Garfield Medical. Parking is limited so If you're visiting for a short time, your best bet is to find street parking on Garfield or Hellman.

Ron Quan

Stacey Hirata

My private patient Margaret Perry was a resident here at Heritage Manor . We are very pleased with the services that they provided. From the nurses and office staff she loves all the people there. Personally, I recommend this place to anyone! Thanks Michelle Wang for everything!

Rosario D

Very excellent nursing home for grandma. Clean, no smell, very friendly and caring staff. Rita is special - she is knowledgeable, helpful, friendly, and professional. She helped us a lot during the admission and introduced us to the many facilities and services available. Extended visiting hours.

K L

I recently visited Heritage Manor and found the facility very well-kept and brimming with helpful staff. The administrative and nurse team were very responsive-super important! My interactions with the staff made me feel that this was more than just a job to them...I truly felt like the patients were treated like family. It is nice to know that a facility like this exists in my city. The location is ideal and central as it is surrounded by three local hospitals. Keep up the good work Heritage Manor!

Connie N

The facility and the staffs are excellent. My mother in law has been a resident here for over 1 year now and could not ask for a better place for the elderly. I highly recommended this place if you are looking to place a relative in a long term or short term care facility.

Ron Lee

My father has been at Heritage Manor for over a month. My siblings and I have visited him almost daily and we are very pleased with the professional care he is been receiving from nurses and staff. He has dementia and physical disabilities and easily gets confused. The care and friendliness he receives from the nurses and staff, he isn't at all uncomfortable and is treated with respect. One particular staff member, Rue is very efficient. My dad always gives her two thumbs up. They even provide transportation for visits to specialists when needed. Everyone we have approached are friendly and helpful.

Stacey H

I recently visited Heritage Manor and was so impressed with the facility and staff! This facility is definitely 5 star quality. The patients all looked so happy and well groomed. I felt very welcome here and everyone greeted me. The facility is very clean and smells good. I would definitely recommend the facility for any family member or friend.

Cynthia M

My Grandmother is a resident here for over two years. Great facility with great staffs. I am always informed by the staffs in regards with my Grandmother's health condition. Special thanks to Rita, Norma, and Brenedate for taking great care of my Grandmother. David L

David L

Me and my sister were looking for a rehabilitation and skilled nursing home for our mother and all of our family members were so delighted we found the Heritage Manor , everybody in the facility are so friendly and care for their patients with heart , particularly Rita handles everything with professional manners .

Douglas T

Very excellent nursing home for grandma. Clean, no smell, very friendly and caring staff. Rita is special - she is knowledgeable, helpful, friendly, and professional. She helped us a lot during the admission and introduced us to the many facilities and services available. Extended visiting hours.

K L

Our father had been a resident of this facility for about a month. In that period of time, he was given wonderful care by the staff . The collaborative effort of their nursing and non-nursing staff translates into great care 24/7. The care provided for by their team is very much appreciated.

J J

My 88 years old mother was in and out the ER 5 times within 3 months and luckily got transferred to the Heritage Manor for rehabilitation and nursing ,and after months with the helps and cares of all the professional staffs from this facility , she got well and went home to stay with family again . WE JUST COULDN'T SAY THANK YOU ENOUGH .

Douglas T

After E.R. from Garfield medical center, my mom was transferred to Heritage Manor to stay. The whole staff warmed welcomed my mom's admission. Helping prepare and process all her papers. Their efficiency, their caring and patience made my mom felt like coming home. My special thanks to Gemma, Rita, Fay, Erin, Jenny, Ning, Shin, etc., etc. I know my mom is in good hands. Words are not enough to express my gratitude. Terry N. from Texas

Terry N

My grandmother was a resident here. In the beginning, we didn't know what to expect, it was the first time that any of our family member had to stay in a nursing home, so we were all very nervous. The staff and nurses took all those nerves away. They were all very friendly and welcoming. Especially, their Director of Business Development, Jennifer! She always went out of her way to come in and greet my grandmother and make her feel comfortable, especially during those days when she was most anxious. She kept us family updated and answered all our questions and made us feel that our loved one was in good hands.

Amy D

I have driven past this place many times and I never thought it was a nursing home. The facility smells very clean and is well kept. The staff is very friendly and the nurses seem very passionate about their jobs to help their patients get better. It is located in the heart of Monterey park, a great place for the Asian community if they are looking for a placement for their loved ones!

John T

First of all, we would like to thank the staffs at Heritage Manor. My mother-in-law recently moved here after spending 6 weeks in a hospital. The facility is very clean and well equipped. The staffs are courteous and professional. My mother-in-law's health has improved quite a lot because of the care of Heritage Manor. Their Director of Business Development, Jennifer was super helpful and constantly kept us informed and answers any questions we have. This facility has many Chinese & Spanish speaking staffs. Everyone there is genuinely caring about the welfare of the patients. We would highly recommend this nursing facility for those that are searching for one for their elderly parents.

Ron L

While I was walking into Heritage Manor to visit one of my friend's Father, the staff was very friendly and welcoming. They took the time to walk me to his room and handed me a water bottle, which was thoughtful! A very clean facility and the CARE was excellent. My overall experience was amazing and would seriously encourage people who are looking into placing a loved one for a short- term Rehab here at Heritage Manor for sure.

Somony V

Trey Carrion

Jose Castellanos

I am looking for a placement for my grandmother. Though this place is a little far for us to place our grandmother, I was very impressed by the staff and the fact that the place looks and smells very clean.

Nurit R