How long do you host these forms?

At the moment, we plan to keep your forms up and running for as long as possible. Inactive accounts that have forms that have not received a response for a very long time may be subject to removal.

When will you bill my account?

Plans are billed at the first of every month and are billed per company

What happens when we add an account to our plan mid-cycle

Accounts that are added mid billing cycle will be charged a prorate that is equal to the number of days left in the month times their daily rate. This is a one time charge. The following month will be paid through the normal billing cycle at the full rate.

Do you offer Refunds?

We don't offer any refunds except where required by law.